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Communities > Diagnostics > Europe Cars > i do like to change the lang from rushan...
i do like to change the lang from rushan to English but scanner dot work. what i have to do

1686 Views 3 Replies Latest reply: 2016-07-20 08:46:44


  •   Level 2   
    (15) points
    hasan hamad
    2016-07-12 21:12:51
     I do like to change the lang from  Rushan to English but scanner dot work. what I have to do.

    Tags: DS708


  •   Level 10   
    (10965) points
    Autel Support

    2016-07-13 09:32:39 (Reply to:hasan hamad)

    Hi, your tool has been authorized to English already. Please format the SD card and download all update again to check the result. Thanks!

  •   Level 10   
    (7578) points
    witsend

    2016-07-13 13:13:25 (Reply to:Autel Support)

      Before he goes formatting the SD card and wiping the scan file , is the serial number of the used tool still within the free update period? Tomorrow are we going to read about you telling him, sorry, tool is out of free update period, and  you need to buy a new update?

  •   Level 10   
    (10965) points
    Autel Support

    2016-07-20 08:46:44 (Reply to:witsend)

    Hi, usually we will check if update for customer's tool is still available before changing the language. If update expired then we will not change the language and will explain to customer why. Thanks!  
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