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A Newly Purchased Autel TS501 Device Needs an Authorization to Use?

1957 Views 1 Replies Latest reply: 2017-06-25 04:35:49


  •   Level 2   
    (13) points
    wanggeorge
    2017-06-24 23:44:56
    I purchased a new Autel TS501 scanner on eBay and it the mail came today. I read user's manual very carefully before making a few tests with my Lexus car tire sensors, but all failed. A screenshot message popped up saying "Authorization is not pass". What does it mean? I also made registration online with this device. Anyone who can help me?
    file:  MT5017000171.jpg

  •   Level 7   
    (862) points
    SmogTech87

    2017-06-25 04:35:49 (Reply to:wanggeorge)

    Try updating the card in the computer. Make sure the TS501 is off before inserting the updated card, then powered it up.
    Download the PC Suite:   http://support.autel.com/support/solutions/folders/8000079030
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