I did my due diligence by checking the vehicle coverage and found that the PCM was covered.

The replacement portion of the PCM seemed to work as I followed all the prompts and it ended successfully, but when trying to start the vehicle I found that the keys were not programmed to the new PCM.

The Maxisys Elite had a section for PATS and I ran it waiting for the 600seconds to elapse just to find out that it did not gain adequate access to program the existing keys to the new PCM.  Seems to me that this data should have copied over during the PCM replacement procedure.

I called tech support just to find out that the Maxisys Elite cannot to PATS functions on the 2014 Explorer even though the menus and submenus suggest otherwise.

I had to pony up the $50 to FJDS and do it with my J2534.  This worked, but made me look bad when asking the customer for the extra $50.

Can someone from Autel please be more specific on the functions you can perform on the Maxisys Elite so that I will stop getting my tit in the wringer with jobs I profess to be able to do just to find out that I cannot, or that they will cost more than I quoted?  This is just plain embarrassing. One of my main competitors has a snap on tool and he constantly rubs in that I wasted my money on the Maxisys Elite as he is able to do all the functions that I cannot thus far.

Get it together Autel....