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Communities > Diagnostics > Europe Cars > I was charged $124.50 to download the Sp...
I was charged $124.50 to download the Spanish language, is this authorized by Autel?

1345 Views 3 Replies Latest reply: 2024-11-07 15:55:09


  •   Level 1   
    (5) points
    DianaZielonka
    2021-07-28 21:05:28
     When I purchased the MX808 unit through an authorized dealer, it showed the tool being available in many languages including Spanish. There was nowhere mention that there will be an additional cost of $124.50 to download the files in Spanish... I contacted Tech Support at Autel, and they told me this is not Autel's practice...
    Have anyone had this issue before? 

    Tags: MX808


  •   Level 8   
    (1698) points
    promaster

    2021-07-29 04:52:52 (Reply to:DianaZielonka)

    . 

  •   Level 2   
    (27) points
    Marlon

    2024-11-07 01:03:43 (Reply to:promaster)

       Please Authorize my device for Spanish language. OLS301 S/N:MSO012003389

  •   Level 9   
    (5904) points

    2024-11-07 15:55:09 (Reply to:DianaZielonka)

    Hi, I know your frustration, but only a dealer can give or get authorisation for language
    change this will cost a certain amount of money, dispite autel support told you this is
    not there's practice, another solution is keeping the language that is on the device now,
    ( mostly English)
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