VAG stopped the service.  Now everyone in the world lost that ability to make keys for AKL on VAG cars.  I have contacted Autel several times about this problem and the only answer they tell us is the server is down.  The sad thing is I purchased my IM608 on 11/13/2021 and used it one time successfully.  The next time I attempted to use it the server was down.  We as the customers need to ban together and let Autel know how unhappy we are.  I was told by the Autel sales people this machine will work on VAG vehicles with AKL thats why I decided to purchase the machine.  Autel support told me I can remove the cluster and pull the info that way.  The problem is it is very risky and if one thing goes wrong it will cost you 2300.00 for a new cluster.  At minimum Autel should address this problem and make a step by step video showing us the cluster programming process.  I have looked for six months online and can't find any help.  The only thing I can say is don't take the job unless you are 100% confident with programming the cluster.