Hi all,
I have a problem to update my device AL529.
I put the different method:
- I have created a account on the site https://www.autel.com/.
- I order my device with the SN and PW which is given by the device.
- I have downloaded MAXI PC SUITE V1.33
-I try to order my loggin (the same that on the site https://www.autel.com/)
I receive an error message (see the picture)
Failed to log in, please check:
1.If the device with this serial number is registered
2if the accound bound to the device with this serial number is correct.
the both are true but it doesn't work.
Many thank for the support.
PS: I already try on another PC with the same result (Windows 10 64bit)
Best Regards.