Had to reset my tool and used my copy to restore, everything was restored except Ford vehicle icon.which is why I purchased the MP 808TS DIY. I can see it on the SD card in the scan folder under USA.My subscription I no longer needed for one ford truck. Tried everything and about to give up? Hope their is a few savvy ideas as to the issue before I can!! Autel. They will do a lot when your paying 599.00.But not for one Ford.