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Communities > Diagnostics > Europe Cars > Autel AP2500E - Region is not supported
Autel AP2500E - Region is not supported

124 Views 1 Replies Latest reply: 2024-04-19 10:47:34

  •   Level 2   
    (13) points

    2024-04-09 00:04:57
    If I use any location outside the US, the phone app tells me it doesnt support my region. I have made complaint a million times to support but they fail to resolve my issue. I regret buying Autel AP2500E

    Initially, when I paired the device I used US as my location and it worked fine. Afterwards, I changed my location to Nigeria where I am based and since then I get the error code, location not supported. I wish I didnt change it.

    Find attached the error screen shot.

  •   Level 9   
    (3978) points

    2024-04-19 10:47:34 (Reply to:)

    Hi, the ap2500 is only made for USA regions ,Asia regions, and Europe regions.
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