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Communities > Diagnostics > Europe Cars > km100e, will not reset device password
km100e, will not reset device password

207 Views 1 Replies Latest reply: 2024-04-17 08:53:29

  •   Level 1   
    (5) points
    steven adams
    2024-04-16 22:36:37
     hi, i received my km100e today, set it up and successfully reprogrammed a ford fusion with no working keys.
    after the device went into standby it wouldnt accept the password, swiping right at the bottom of screen it offers a password reset via an email code,  i enter the code, it says uploading, then nothing, 
    other than the quick setup guide, there are no instructions at all,  i did see video guides when it was open for specific functions  but they are no use when i cannot open it.

  •   Level 9   
    (4329) points

    2024-04-17 08:53:29 (Reply to:steven adams)

    Hi,pull down lock screen and slide up the magnifying glass icon until entering the
    interface ,enter email address and verification code to help reset password. Also you
    can see Google,you tube for instruction video about this.
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