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Communities > Diagnostics > Europe Cars > km100 changed serial number after update...
km100 changed serial number after update

82 Views 0 Replies Create Time: 2024-06-10 15:25:27


  •   Level 1   
    (5) points

    2024-06-10 15:25:27
    Didnt use my KM100 for a month , when i booted it up it said i need to go online for verification and updates , went online and after that it froze , i restarted it and it said i must login to my account , after logging in it said serial number not recognized , i checked serial number listed on device rear and one in menu and they differ totally , i prevoiusly linked the device to my account and it was working fine , now it asks me to link device to my account and i tried this with new number it says Autel_test in serial number and pin 123456 , and prompts serial number not recognised ?
    What has happened here ? Tried Factry reset still shows odd serial beginning with V09G00000,,,
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