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Why were we not notified that Autel will no longer support all keys lost with Toyota and Lexus?

431 Views 0 Replies Create Time: 2024-09-04 19:32:45


  •   Level 2   
    (13) points

    2024-09-04 19:32:45
     I went out to a vehicle today without notice and was made to look like a fool explaining to our customer why we couldn't suddenly program keys. I contacted a peer and fellow locksmith of ours who recently purchased a IM508 just like we have (we also recently acquired a KM100 as well) and he was able to reach out to someone to find out for me that Autel suddenly stopped offering AKL functions on all Lexus and Toyota. 

    I read through the article I could only find on Reddit for some reason. My main question is: 

    WHY WERE WE NOT NOTIFED BY AUTEL IMMEDIATELY????? We purchased this programmer to have the capabilities to do Toyota and Lexus AKL situations as we were not having a good time with our Smart Box. 

    I guess we will have to go back to that programmer now...
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