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Product registration after device transfer

17 Views 1 Replies Latest reply: 2026-01-09 10:07:15


  •   Level 1   
    (5) points
    jiwon kang
    2026-01-09 05:30:37
     Hello
    I'm a student, and I recently received an autel mk808ts product from someone I know.
    However, when I tried to update it, the ID attributed to the device I have exists, so it is impossible to register the product

    While using mk808ts device for my audi a6c7 and doing various tests.
    Recently, I had the opportunity to use it in my professor's vehicle, so I tried it

    My professor's bmw x5 (e70) tried to update the transferred device because the live dates such as engine and transmission were properly classified when using the device.

    Because even for audi, I wondered if the category classification changed properly after updating mk808ts.

    but I tried to update it, it was impossible due to the expiration of free data update

    Thus, I tried to create an ID and register the product to subscribe to the data after the update.

    However, I'm asking you because the device has already been attributed to another ID and is impossible.

    //

    1. I wonder if the user can re-register the serial code of mk808ts that I transferred

    2. The live data of bmw was classified into categories, so it was convenient to view it. If I update the device, I wonder if other vehicles (ex.audi) can also see real-time data classified by category (engine, transmission, etc.).

  •   Level 10   
    (8190) points

    2026-01-09 10:07:15 (Reply to:jiwon kang)

    Hi, see section FAQ for information about registration change, you also need the
    help/assistance of the previous owner in this.
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