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Account lost due to losing old phone

21 Views 0 Replies Create Time: 2026-02-09 16:46:37


  •   Level 1   
    (5) points

    2026-02-09 16:46:37
      I need help moving my old account with my purchased software for Autel maxiap200 to my new phone i lost my old phone an with it i lost the data and log in codes please can we move my old account to my new phone email used was stevenallen01@hotmail.com i purchased the Renault software.......
    Chat bot told me to write it like this

    Hello,

    I lost my old phone and no longer have access to my original Autel account.
    I created a new Autel account using the same email address.

    My MaxiAP200 device is still bound to the old account.
    Please help unbind the AP200 from the old account and bind it to my current account.

    AP200 serial number: CAP2R9C03075
    Email used: stevenallen01@hotmail.com
    Thank you.
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