3338 Views 4 Replies Latest reply: 2014-06-15 07:05:31
I brought the unit yesterday and I have been battling
ever since to get the unit to update. By using the bundled CD to install the Pc
Suite (2.02), the software tells me the username or password is incorrect. I
remove the PC Suite and downloaded a fresh copy (Top PC suite v.6.21) from
Autels website. The new PC suite logged on but before I can update the
manufacture specific data, I need to update the SysemProgram file. When I press
download/install, it will show 0% and after some time it will kick out Download
failed.
I tried the update from 3 different PC's with a combination the 3
SystemPrograms and disabling the firewall and Avast with no luck.
PS. In Program Files/Autel director the PC creates a folder with my username
with a 0Kb zip update file. I tried deleting the folder without luck as well.
Tags: Pc , Suite , Update , Error , DownloadFailed , SystemProgram , MD802