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Can 802 elite 4 Systems be upgraded to a All Systems

6890 Views 23 Replies Latest reply: 2020-12-13 03:16:41


  •   Level 2   
    (24) points
    cosmo
    2016-01-18 20:17:24
      Hi thanks for your prompt reply, could you please  help me upgrade the 4 system to the ALL system, this was my mistake confusing the two as the same product. Unfortunatly I bought this reader on line from china, and the shop cannot offer me assistance in the matter, . Would you please guide me in this matter of upgrade, ,, is it just software or do I have to return the unit for hardware change ??  Really appriciate any help you could give me, thanking you for your support and co-operation, 
        kind regards

    Tags: problem

    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2016-01-19 01:24:36 (Reply to:cosmo)

     Hi, it is just a software upgrade. One of our authorized dealers will contact with you by email on this case. Please check your email inbox. Thanks!
    Reply

  •   Level 2   
    (24) points
    cosmo
    2016-01-20 17:10:37 (Reply to:Autel Support)
     Hi could you please check , because no one has contacted me about purchase of upgrade software yet, your earliest attention would be appriciated, 
        kind regards cosmo
    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2016-01-21 01:25:39 (Reply to:cosmo)

     Hi, it seems that you missed it. I just re-send the email to you. Please check again. Thanks!
    Reply

  •   Level 1   
    (6) points
    R730

    2016-01-28 20:20:53

     hello can i bought The allsystems to my 4 system maskin.?
    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2016-01-29 02:03:28 (Reply to:R730)

     Hi, yes, please contact with your dealer to buy the update for all systems.
    Reply

  •   Level 1   
    (6) points
    R730

    2016-01-29 06:30:26 (Reply to:Autel Support)

     hi. I have buy this on ebay. But it is a original prudukt. Can you help me to contact a dealer. Thanks
    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2016-01-29 07:50:43 (Reply to:R730)

     Ok, one of our authorized dealers will contact with you by email. Please check your email inbox later. Thanks!
    Reply

  •   Level 1   
    (9) points
    shussain1170

    2016-02-23 10:39:59 (Reply to:Autel Support)

     Hi Can someone please help me?

    I have accidently bought the md802 4 system but I really needed all systems. I had contacted the person I bought this from but he has stated that he is a private seller and cannot do this.

    can you unlock this for me?

    kind regards

    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2016-02-24 02:45:24 (Reply to:shussain1170)

     Hi, may we have the serial number of your MD802 please?
    Reply
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