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Fake products sold online as MD802 but in reality MD704?

2790 Views 1 Replies Latest reply: 2016-04-14 07:28:06


  •   Level 2   
    (10) points
    FP
    2016-04-13 12:41:58
    Hi Autel Support Team,
    I have bought (received it today) the product with SN: MDF312000012 sold online as MaxiDiag Elite MD802 All System+DS Model Free Update Online, but when I go online to register it it fails to register as MD802 but works oas an MD704 (which is useless for my car model). 
    Is it any chance to get it free upgraded to 802 (as it was sold)? or should I return it immediately to the seller (Amazon.de)? 
    If something can be changed, before I return it, I can attach full support documents and pictures.

    Many thanks in advance.

    Tags: MD802

    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2016-04-14 07:28:06 (Reply to:FP)

      Hi, the S/N MDF312000012 is MD704 ALL system, not registered. If the seller says it is MD802 ALL, please contact your seller.
    Reply
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