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Communities > MaxiDiag Elite > MD802 > Registered Item.
Registered Item.

1294 Views 2 Replies Latest reply: 2019-11-08 03:13:19

  •   Level 1   
    (5) points
    Angels Touch
    2018-09-26 16:13:29

    Hi, I purchased a MD802 off eBay listed as new over four years ago. When I want to register it, I received a message to say it was already registered. I went back to the seller but had no luck, I then contacted eBay for help but the seller had closed down his account.

    I would really like to update my unit as I now have a newer car, but have no way of getting the seller to transfer the account.  Is this item only fit for the bin?

    Thanks, Paul.

  •   Level 1   
    (3) points

    2019-11-06 19:03:24 (Reply to:Angels Touch)

     I am having the same problem. Did you ever get it figured out? Can anyone help??

  •   Level 3   
    (89) points

    2019-11-08 03:13:19 (Reply to:NWizard)

     Email Autel support with the device info (serial/password, etc) and ask them to re-register it to your account.
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