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Communities > MaxiDiag Elite > MD802 > Second Hand Scanner
Second Hand Scanner

1176 Views 4 Replies Latest reply: 2020-06-16 13:11:11


  •   Level 1   
    (8) points
    equijano
    2020-06-15 21:18:09
    Hi, 

    I'm just purchase a MD8214, it's my first scanner , I bought it second hand, When I try to activate , the website send me a notice. is already registered I contact the seller and ask him , if it's possible that he can delete it from his account, but I  dont know if this is the right procedure. Can you help me please.

    Regards
    EQ


  •   Level 10   
    (7578) points
    witsend

    2020-06-15 23:06:40 (Reply to:equijano)

     I don't think it can be registered to another owner after the update period is expired because I believe the process will involve reset of device and losing all the software and setting everything back up as if it were a new device and then having to re download all the software again.

  •   Level 1   
    (8) points
    equijano
    2020-06-15 23:50:26 (Reply to:witsend)
     Yes, I can understand that, but I'm now the owner and I'm ready to pay for upgrade to newest version.

  •   Level 10   
    (7578) points
    witsend

    2020-06-16 00:36:53 (Reply to:equijano)

    Call Autel support in your region for direction before you do any reset to the scanner.

  •   Level 5   
    (345) points
    Costee

    2020-06-16 13:11:11 (Reply to:equijano)

      Yes, that's the right procedure. The seller should delete it from his account.  MD802 is a hand-held tool and therefore have free lifetime updates.
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