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Why can not register the product Registration no matter how many times

1041 Views 1 Replies Latest reply: 2020-09-27 21:38:13

  •   Level 1   
    (5) points
    2020-08-31 13:54:57
      To whom it my concern :

    I could get the Autel ID, and register the password (Baron469).
    However, in the [Product Registration] section, the following message is displayed.
    Error message is below "wrong registered password entered"
    I want to make sure as below as follows 
    ① My password  which have registered  in August 30, authenticated or not?
    ② If it are certified, why can't register my product Registration?
    ③ I would like to instruct how I can download the softwear that purchased this Diagnostic Tool as below. (DiagLink(MD802)
    Please resolve this problem as soon as possible.

    Tags: problem

  •   Level 1   
    (3) points

    2020-09-27 21:38:13 (Reply to:carpenter)

     Hi, I have the same issue, can´t register the product. Could you solve it?
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