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Help Please with new machine

3976 Views 5 Replies Latest reply: 2014-08-21 02:28:52


  •   Level 1   
    (5) points
    cpy
    2013-11-02 19:40:17

     So just bought this machine and every time I try to run the VAG505 Auto Scan it gets to 38/128 and it stops working, this has now happened on two different cars at the same place and after multiple attempts to run the test.  I came on today thinking there would be an update or something to fix it and nothing.  Does anyone have any help for me or do I just take it back?

     

    Thanks.

    Tags: VAG505 , error , hangs , problems

    Reply

  •   Level 1   
    (3) points
    Karsten

    2013-12-14 16:48:30 (Reply to:cpy)

     I have the same issue..
    Reply

  •   Level 1   
    (3) points
    Silverfish

    2013-12-20 05:04:19

     Yep, me too at exactly the same point, Windows pc suite not seeing windows7,keeps reverting to xp. So far not impressed.
    Reply

  •   Level 1   
    (3) points
    John535is

    2014-02-22 03:11:54

     I have the same problem, has anyone found an answer yet?

     

    Reply

  •   Level 1   
    (3) points
    chrille

    2014-04-05 23:33:18 (Reply to:cpy)

     I  have exakt same problems how did it go then? 
    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2014-08-21 02:28:52 (Reply to:chrille)

    Hello.
    It is recommended to do the updates on your VAG 505. 
    After that, if you still cannot do the Auto Scan, please give us the detailed vehicle information, such as model, year and VIN, and the vehicle software version on your VAG505. 

    Reply
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