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Communities > TPMS > TS601 > Nothing but a white screen
Nothing but a white screen

2619 Views 7 Replies Latest reply: 2015-06-19 04:21:55


  •   Level 2   
    (14) points
    machaikchevy
    2015-06-04 08:57:19
     TS601 shows nothing but a white screen when power on, pulled SD card and updated it via PC,  still not working. Unit is 1 month old. Buttons make beeping sound when pressing them but nothing comes up on the screen.
    Reply

  •   Level 6   
    (680) points
    Erik Autel US

    2015-06-04 15:11:51 (Reply to:machaikchevy)

     Hello,

    Can you power on unit without sd card and see if its shows something other than white screen?
    Reply

  •   Level 2   
    (14) points
    machaikchevy
    2015-06-04 17:08:30 (Reply to:Erik Autel US)
     Thanks. No, it did not, but about an hour ago I attempted to turn it on and it worked. Will comment again if it acts up any more.
    Reply

  •   Level 6   
    (680) points
    Erik Autel US

    2015-06-04 18:38:40 (Reply to:machaikchevy)

     Please let me know. We might need to send it in or back sd card.
    Reply

  •   Level 2   
    (14) points
    machaikchevy
    2015-06-08 10:51:25 (Reply to:Erik Autel US)
     Okay, so it worked for a few days but is back to the white screen. With or without SD card inserted.
    Reply

  •   Level 6   
    (680) points
    Erik Autel US

    2015-06-08 11:36:47 (Reply to:machaikchevy)

     Hello,

    What is serial number and where are you located?
    Reply

  •   Level 2   
    (14) points
    machaikchevy
    2015-06-08 12:19:46 (Reply to:Erik Autel US)
     S/N MT6014001052
    located in Houston, Texas
    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2015-06-19 04:21:55 (Reply to:machaikchevy)

     Hi, I have sent you a mail. Please check it. Thanks!
    Reply
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