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Communities > TPMS > TS601 > Authorization
Authorization

2905 Views 3 Replies Latest reply: 2015-06-16 05:10:15


  •   Level 1   
    (5) points
    WLeithner
    2015-06-15 06:39:23
     Today I have made an Update on my new TS601 and after that for some Europaen Cars
    like Opel, Renault, Citroen ... I get following Mesage:

    The Vehicle program is not authorized.
    Please obtain the authorization!

    Tags: problem


  •   Level 10   
    (10965) points
    Autel Support

    2015-06-15 07:25:09 (Reply to:WLeithner)

     Hi, please help to check if the TS601 is US version or EU version. If it is US version, then there are no Opel, Renault and Citroen. Please contact your dealer to change it to EU version if you need them. Thanks!

  •   Level 10   
    (7578) points
    witsend

    2015-06-15 09:08:10 (Reply to:Autel Support)

     How would a tool dealer distributor who is probably as Dumb as a Box of  Rocks going to be able to do anything except take the so called US spec  unit back , refund him the money for it? LMFAO. I would think on registration you would be able select the language then tell the update server your global location and if you put in a larger memory card , you should be able to select full global coverage if it exists

  •   Level 10   
    (10965) points
    Autel Support

    2015-06-16 05:10:15 (Reply to:witsend)

     Hi, sorry if the distributor cannot help you then please write to support@autel.com and we will reply to you soon. For the combination of US and EU version on TS601, it is under processing. Will update to you later. Thanks!
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