Autel Support Communities
Autel Support Communities
Welcome, Guest     Sign in
Communities > TPMS > TS401 > TS401 Update V5.57
TS401 Update V5.57

2709 Views 6 Replies Latest reply: 2019-12-14 02:46:40


  •   Level 1   
    (8) points
    Mikef
    2019-11-12 19:11:39
     My TS401 will not power on after I updated it to V5.57.
    When I contacted customer support about the issue, I was asked if I held the power button for 2 minutes.

    I haven't heard back since...

  •   Level 1   
    (8) points
    Mikef
    2019-11-13 12:52:03
     This Worked!
    http://pro.autel.com:6688/autelsupport/TPMS/27012.jhtml?logoTypeId=6&typeName=TS401

    alex_pivtorak
    2019-05-25 14:15:02 (Reply to:alex_pivtorak)
       I solved my problem !
    For wake up my device i try :
    1. Hold N key and POWER for 5-10 sec : device is power on with PROGRAMM MODE.
    2 .Connect USB cable , but Windows see Bad USB devise.
    3 . Long press POWER - device OFF.

    4 . Disconnect battery.
    5.  Press and hold N key and attach USB : device is power on with PROGRAMM MODE , but Windows detect COM device !
    6 . Update with MaxiLink2.
    7 .Disconnect USB cable and POWER OFF. Connect battery.
    8 .POWER ON -DEVICE WORK.

  •   Level 6   
    (475) points
    RLAFFECT

    2019-11-14 01:28:33 (Reply to:Mikef)

     I have the same problem  with my ts401  after the update to 5.57  it wont power on.   so I did hold down n and power button  it would not turn on.   I open the unit up  unplugged the battery  for 10 seconds  still would not power on.  I tried many times unplugging the battery and plugging the battery back in   holding down the n button and  enter button  the unit powerd up.  ok great.   2 days later  same thing  unit wont power on.     so I got rid of the 5.57  went back to 5.56. works perfect now.   something is wrong with the 5.57 version.  I am waiting  for the 5.58 version  to come out   hold that fixes  the power on problem.

  •   Level 10   
    (7578) points
    witsend

    2019-12-04 14:22:37 (Reply to:RLAFFECT)

     I wonder if the memory flash size of the units aren't big enough anymore to accommodate anything larger and 5.56 might be the last one that will work?

  •   Level 6   
    (475) points
    RLAFFECT

    2019-12-12 00:48:25 (Reply to:witsend)

     hello I installed the 5.58 version  and I had same problem   unit would not power on with the power button.  I hooked up the usb cable  unit turns on only in the update mode.    I installed  the 5.58 version again     and now the tool is working right. power comes on working perfect.
     I will have to see if it keeps working  for the next week or 2. 

  •   Level 6   
    (475) points
    RLAFFECT

    2019-12-13 00:44:30 (Reply to:RLAFFECT)

     1

  •   Level 1   
    (3) points
    Oldjoe

    2019-12-14 02:46:40

     Same problem.  I updated to 5.57 used the TS401 several times......then all of a sudden nothing. It would not power up.  Tried holding the [N] button & [power] button at the same time for 10 seconds.  It worked & powered on.  Updated again to 5.57 and is now working........maybe I’ll update to 5.58.

1
  Total1 Pages