Autel Support Communities
Autel Support Communities
Welcome, Guest     Sign in
ds708 multilanguage

1959 Views 7 Replies Latest reply: 2013-06-01 02:09:12


  •   Level 2   
    (11) points
    ionutx7
    2013-05-28 10:17:54
    Hello. I have bought this tool thinking that would be multilanguage but in reality isn't. My question is why? I don't understand why i have to change the entire tool and buy a spanish ds708 or deutch ds708 when is so easy to change the software or make a multilanguage software? Please help me understand this way of thinking. Thanks.

  •   Level 10   
    (10965) points
    Autel Support

    2013-05-29 00:47:50

    Who says you need to buy a new set to get a new language? Just contact your local distributor and ask him to send us a document request for language change.

  •   Level 2   
    (11) points
    ionutx7
    2013-05-29 14:24:59
    I have read on internet about that. I have no local distribuitor here, and i bought my ds from a person. I have registered the machine on maxidas.com and i wrote there about the language but no answer from them. I thought there would be less dificult. English it's ok but spanish for me would have been better.

  •   Level 10   
    (10965) points
    Autel Support

    2013-05-30 02:28:22

    Sorry for the inconvenience, but we only accept the language change request from our official distributors.

  •   Level 2   
    (11) points
    ionutx7
    2013-05-30 03:24:04
    Reply to 4 floor: Well, this is a black ball for autel. I don`t understand why such restriction to change the language. Thancks for your time.

  •   Level 10   
    (10965) points
    Autel Support

    2013-05-30 03:38:43

    Hmmm, maybe you have heard about some customers bought the self-changed DS708 from internet. Some unscrupulous dealers have change the language of DS708 then sell them to unknown customers. We have the restrict policy for this issue. So those customers would not be supported by us.

  •   Level 2   
    (11) points
    ionutx7
    2013-05-30 07:31:18
    Reply to 6 floor: Ah, ok. I have heard about one case. I was just thinking that there are many countries like mine where are no oficial distribuitors and we have to buy autel equipments from internet and the multilanguage menu it's like gold for us. At least i have clarified my questions. On maxidas.com nobody answers.

  •   Level 10   
    (10965) points
    Autel Support

    2013-06-01 02:09:12

    We will put our official distributors list on our site in the future, then you can learn who is a certified distributor. Purchasing products in Internet is risky, though you may get a better price, at the same time you will lose some distributor supports.
1
  Total1 Pages