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Why can't I register my tool?

533 Views 1 Replies Latest reply: 2024-06-09 01:16:25


  •   Level 1   
    (5) points
    Thomas Ennemoser
    2024-04-03 22:19:04
     Iv'e tried registering my tool 3 times. When I try to use the update software, it says I don't have a device registered.

  •   Level 6   
    (421) points
    witsend

    2024-06-09 01:16:25 (Reply to:Thomas Ennemoser)

     Tools that have paid update subscriptions, not past expiration dates are the only Autel tools that can be registered as far as I'm aware of. Also If you buy these tools used with expired update period, they cannot be re registered, or have the email account changed until you purchase an update and reset the tool to factory,and set everything, and re-download all the car software again.
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