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Communities > Diagnostics > Europe Cars > problems with the update client
problems with the update client

2033 Views 1 Replies Latest reply: 2016-08-22 10:15:09


  •   Level 1   
    (5) points
    El-Diabolo
    2016-08-18 12:45:33
    the update client have many problems,

    when i start it the program needs a long time to load, then there is no respond. After a long time of waiting the client shows me which programs are installed. Then i want to unistall some old programs and then come a massage "uninstall failed" and then again no respond. After another long time of waiting the program runs again.

    What are the problems.

    sorry for my english

  •   Level 10   
    (10965) points
    Autel Support

    2016-08-22 10:15:09 (Reply to:El-Diabolo)

    Hi, kindly be noted that the PC Suite software version for Mot Pro is different from that for other products model. So please confirm that you are using the correct PC Suite for the product and write to support@autel.com if there is still any problem. Thanks! 
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