Ok, so i had a win, it's now working, i did speak with tech support but the MaxiScope tech had already gone home for the day so i decided to revisit the software version.
It seems Amazon have been selling older stock of these MaxiScope MP408's, as mine is early version, and thus why the software cannot update it to a newer version.
Heres what i did....
I uninstalled the current software completely, rebooted, then i found the below link on another post on here( "Pc not seeing maxiscope and not able to find drivers")
with a similar problem.
PC SUITE( extract and burn files to disc )
Install that version, and it should work.
Edit:
Things are not always as they seem....
I reinstalled win 10 on my thinkpad, this time i put 64bit version on it, and reinstalled Maxiscope, and..... it didn't see the scope when i tried to connect, wtf!
So, i thought i'd try what i did the first time which was uninstall the old ver, then install the new version, run it once, and uninstall it, then reboot and install the old ver then wallah! it works.
I'm not sure why it now works after removing the newer version and installing the older version, but i suspect it is a driver issue with EZ-USB, thats the only thing i can put it down too, i'd appreciate if AUTEL SUPPORT could comment on this, very strange behaviour, i've logged the events in windows for further analysis.