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TS501 software

6114 Views 16 Replies Latest reply: 2018-10-11 23:20:42


  •   Level 2   
    (33) points
    Karlan77
    2015-12-11 19:34:43
      hi i was just wondering if there is any kind soul that have a ts501  european version.
    that could send me a copy of the software from the sd card?
    i have bought a ts501 from autel sealer in china but they sent me a us version and they can not change to european and do not accept a return since i have registered the tool.
    so now i am stuck with a us tool that i can not use.
    karlan770202@gmail.com
    //Andreas

  •   Level 10   
    (10965) points
    Autel Support

    2015-12-12 08:34:18 (Reply to:Karlan77)

     Hi, what's your S/N? Maybe you can contact Autel Europe and see if they can help you, the mail is sales.eu@autel.com

  •   Level 2   
    (33) points
    Karlan77
    2015-12-12 09:45:06 (Reply to:Autel Support)
     hi thanks for your reply
    my sn:MT5014001837

    i talkt to someone from autel a cuple of days ago but i dont know if it was autel europe
    and the told me that my ts501 was a original us version 

  •   Level 2   
    (33) points
    Karlan77
    2015-12-12 09:50:56 (Reply to:Autel Support)
     i thought that maby if i can get ahold of a eu software 
    then i at least can use the tool even if i cant update it 

  •   Level 10   
    (10965) points
    Autel Support

    2016-02-23 07:22:53 (Reply to:Karlan77)

     It's in EU version already which was changed on December. In the future, please buy from local dealer, thank you!

  •   Level 2   
    (14) points
    yuzhno65

    2016-06-03 15:20:06

     Hello,

    I have same issue with TS501 and software.
    Will it be possible to provide same solution to me ?

    Regards,
    Konstantin

  •   Level 10   
    (10965) points
    Autel Support

    2016-06-07 09:29:49 (Reply to:yuzhno65)

    Hi,  it's in EU version already. Please check.


  •   Level 2   
    (14) points
    yuzhno65

    2016-06-10 05:12:47 (Reply to:Autel Support)

    Problem solved.

    Thank you .

  •   Level 1   
    (9) points
    stevieg306

    2017-03-28 18:49:00

     Hi. I have the same problem, if you don't mind please could you tell how you solved this problem.

    Thanks, Steve

  •   Level 1   
    (6) points
    Bozidar Krizan

    2017-04-05 16:01:39 (Reply to:yuzhno65)

     how you solve problem, i have us version and dont have all cars for eu?
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