update problems
12557 Views 36 Replies Latest reply: 2014-05-06 06:22:51
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Level 5
(223) points
I have deleted several apps in past. I did as you said, but toyota does not return as a
update, I restarted tablet to make sure it was refreshed but still not there. That leads
me to believe there is something wrong with the way its downloading or refreshing! -
Level 10
(7890) points
yes i agree lets see if support has something to add am sure they'r reading this mean while i am going to delete a few apps my self to see i can duplicate your issue i will keep you posted -
Level 10
(7890) points
ok i deleted a few cars then went to update and they where there for download everything working fine here on my end there has to be something in your tool internet setting i will see what i can dig up on this and let you know -
Level 5
(223) points
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Level 5
(223) points
Support has told me to check everything that ede65 has told me to check, waiting on
response. Thinking about doing a factory reset and see what happens, but not sure
yet. Getting frustrated, I'm a mechanic not an I.T. guy! Haha -
Level 10
(7890) points
lets wait a bit and see what they come up with just in case a factory reset will leave you without any car makes at all and what if you can not download them again also can you try from another network just in case yours its blocking it. like from a friends house if is a different internet provider even better also maybe disable the wireless and do it thru the land cable and vice versa -
Level 5
(223) points
I have tried several different places with no luck. I just tried ethernet connection again
and now I can't link that way, only wifi! Getting worried. -
Level 10
(7890) points
any way you can disable the land and just leave the wireless that is very strange i have the 905 no land here to try -
Level 10
(7890) points
also team viewer with autel they can do that log into your tool and check all settings ask them -
Level 10
(7890) points
Autel download server is slow most of the time even on a good day though don't worry
about your tool been the problem I get the same problem a few times a day
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