i have the same problem after down loading system v 1.23. cant connect to get new updates'
i also deleted it. but now you cant get the new updates anyway until you download the v 1.23
which does not work. other problems i also have before the v 1.23 update
cars mostly from 1996 to about 2002 asian and usa. when i connect to a control module it kicks me out to the start up page.
i cannot connect to most cars in those years.
i am getting fed up with this scanner to many problems and bugs.