Hello tech54, as for the WiFi issue, we have sent an App to your email. Could you please help us to collect the log to locate this problem. Thanks for your cooperation.

 tech 54 sorry you could not get this resolved. I feel your pain man.  It sucks to have a professional tool that wont do what it use to. Fortunately for me I stopped updating before system update 1.29. Lets just say i saw the writing on the wall. I have yet to see any improvements with the newest system update. Look at the newest gm update. added read dtc. added active test. added oil reset. What is this a brand new company? All this stuff should have been in the tool from the start. All I see is you are no longer able to use prev versions. I can run both prev and current versions If they remove things you will be at the mercy of autel with no way back. It seems odd that all these problems started with the last two system updates. Im still running 1.28. Makes me wonder if it was planned this way. My sub runs out oct 24 and as of now I have no plans to update any more. Shame I thought this was an awesome tool when I first got it. Time will tell as for now keep what you have and watch and see. EDE65 saw this coming and jumped ship as should we all.

Sorry, maybe you misundetood. The apk I sent you is just Android based app to collect the log of this problem - WiFi issue you mentioned. This app doesn't have limitation with our system version. If your device is still running V1.28/V1.29, it can still be installed. Please have a try and collect the log, send it to us, so we can know the problem exactly to provide your prompt solution. Thanks for your cooperation in advance.

I don't know why you don't want us to help you to solve your problem. The app I sent to your email box is just used to collect the log of the system problem so that our engineer can analyze this issue from this log. If you don't want to do it, it is Ok. If anytime you need us assistance, just email us at support@autel.com. Good luck.

 Support, I have just sent you a detailed email regarding the issues with my unit. Crashed after updating the operating system software and deleted all apart from 8 manufacturers applications. Unit says No Updates available and then 'Maxisys stopped working' pop up box appears. Tried rebooting and turning wi-fi off. 

 Do not take this the wrong way please . If you are in the mobile diagnostic business then you should NOT be relying on this as your sole tool for what your doing. You should be stocking up on OEM tooling at this point. Because even at maxisys best it still falls short in comparision to the factory tooling.  Not to mention the fact now since this is your only tool and it doesnt work now- well - your out of work! I have multiple aftermarket tools along with factory tooling. If one tool lets me down, my day is not over as I have backups. Unfortunately there will NEVER be a single tool that will be a replacement for oem tooling. That doesnt mean that there is not a place for aftermarket scan tools as they do have some nice features but it is just the cold hard reality they can not replace OEM tools.

 Excuse me BUT why shouldn't I rely on this ? I don't need ( and besides its not worth me to buy every factory scan tool for every make ) other tools, had a Hanatech for 10 years with no problems until they pulled the support otherwise i wouldn't of had to buy another tool.