yes your right, that part was skipped. the key has to be cycle off before starting/cranking the vehicle as it is done for every vehicle make, the reason for this is the secret code needs to be transfer from module to module and that only happens after an ignition cycle. the thing is this just about every tool tells you to remove the tool then turn key off and wait the time.but the pdf file i uploaded is correct one must wait the 20 seconds before cycling the key. even ford dealers makes this mistake all the time, I do work for a couple of them and this is the number one mistake they make. also adding additional keys can be enable and disable from pats in which case it does not allow one to program an additional key unless enable or the key erase program. another big issue out there is with cheap transponder keys being sold everywhere like home depot, walmart etc, I have had more than a dozen calls from locksmith them self going nuts because of a bad key that checked out good with their machine or never checked, but ford doesn't like them, even ford original keys fail sometimes. I do lots of ford and replace many pcm plus the pcm people replace for no reason at all, i always carry my sbb and ck100 or ck200, either of this tool will start a ford with just one key in the event that a used pcm is installed and all you need to do is just add one key cycle key and done, next job. the problem he is having I think it is not related to procedure but rather a bad software as i have seen it 100 times with autel tools, maybe he trys the procedure 2 or 3 more times and it works as it has been the case. a couple of weeks of week ago i tried the maxisys on a 2009 ford explorer that had the pcm replaced and neither the programming of the keys or parameter reset worked at all on this vehicle, tried every procedure on the book with no results. ford ids did it on the first try. and so would have any of the china clone key tools. that i have.