I don't know what tool you are using but, first of all check the main safety fuse on the battery if faulty replace it>>>> Than with your tool login to Engine ECU go to Specially Function and there you will find the option fo de-activating the Crash Start.................
https://www.youtube.com/watch?v=-1Kk_4FZVbg
https://www.youtube.com/watch?v=7oA8ajt3yVc&t=104s