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What to do with the error message "Unfortunately, Maxisys has stopped"

17442 Views 14 Replies Latest reply: 2022-01-20 21:12:15

Level 10
(10965) points

Autel Support
2015-05-08 02:51:42

If you get error message "Unfortunately, Maxisys has stopped" on Maxisys or Maxisys mini tablet, please try the following steps:
Connect Maxisys/Maxisys mini to PC via USB cable;
Turn on USB storage on the maxisys;
Wait for several seconds;
Turn off USB storage;
Restart the scanner and try again.

Tags: maxisys , error

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Level 2
(10) points

Terry8966

2015-05-08 02:56:51

good support！！

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Level 2
(29) points

ghouses78

2015-05-08 20:03:54 (Reply to:Autel Support)

Hi

I have the same problem
It does not work from the beginning, and try the reset
and does not work

help restore function MAXISYS

teamviewer id :579698814

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Level 10
(10965) points

Autel Support
2015-05-10 22:07:14 (Reply to:ghouses78)

Hello Sir, due to time difference, we are not able to connect your devide in time, could you please send the picture with error message to support@autel.com first? If you want to restore the tool , please go to System Settings--Backup&Reset, you can see Factory data reset there.

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Level 2
(29) points

ghouses78

2015-05-12 14:25:00 (Reply to:Autel Support)

Hi

repair it myself

as follow: setting+apps+MaxiSys+cleardata+clear cache +backup reset+factory data reset ..end

It worked for me

thanks

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Level 2
(17) points

bubliksever

2015-07-24 02:04:43 (Reply to:Autel Support)

Hi

I have the same problem
It does not work from the beginning, and try the reset
and does not work

help restore function MAXISYS
TeamViewer: 336877395

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Level 10
(10965) points

Autel Support
2015-07-27 05:17:24 (Reply to:bubliksever)

I think you can try this:
ghouses78
2015-05-12 14:25:00 (Reply to:support)
Hi

repair it myself

as follow: setting+apps+MaxiSys+cleardata+clear cache +backup reset+factory data reset ..end

It worked for me

Reply
Level 1
(0) points

tmiller

2015-09-29 13:31:58 (Reply to:Autel Support)

just clearing the cache worked for me

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Level 1
(0) points

2019-03-10 02:34:10

When I try to program my seats nothing works, can you please, show me step by step how to do it?

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Level 1
(8) points

fixdaman

2019-06-24 18:05:31 (Reply to:ghouses78)

worked for me too Thanks

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