i wouldn't rely on that so far i have seen no signs of good will repairs of any sort..

                     Not supposed to be true about hardware being warrantied from the date of manufacturing which I already brought up in previous post. Their position meaning when I spoke to support and when they replied to post is one year from registering which isn't supported in your devices and messages. Mine also showed only 3 months hardware but one year of updates when registering and hardware must be from authorized retailer. They lie like hell all the time it seems and never got an answer if you purchase total care update package would that show correctly in my devices. Haven't seen any posts from people who purchased update what they got for hardware protection confirmation so it's all hearsay at this point if updating worthwhile. The sad part is for the money it's a good value but they make it next to impossible to move forward with all the deception.

 glad to see you got it fixed...

                             Good for you and happy to see Autel could satisfy the end user under warranty.

 Was the fix done remotely with Team Viewer and support on the phone or ?Did he first have to verify the Tablet had no evidence of being Rooted before he was willing to fix it?  How long did it take?