First of all, we are thankful to the trust and concern for Autel from all of our customers. As Autel is growing bigger and our products are receiving more attention and trust, our rivals are constantly putting pressures on us   through a variety of ways, in order to monopolize the market, which we consider as normal commercial competition means.

We appreciate the responses lately. There are a lot of customers that are worried about
the future of their tools. We need some show of goodwill or fix the empty promises of
features that were promised when the tools were bought. Not the usual response that
the engineers are working on it and it never shows up. We depend on our tools to
survive and we chose yours. We just need to know that we are not wasting our time
and money. Thank you.

 if these claims are groundless why change all the logos and removes some updates? 

I'm hoping they just need to pay licensing fees to gm and ford. How else is every other
scan tool company scaning ford and gm.

 The reason autel is getting sued and other tool companies like snap on gscan Hanatech isn't getting sued is that other diag companies pay for the access and it seems autel didn't