Question for Support Re Internal Battery Replacement
37719 Views 85 Replies Latest reply: 2017-09-26 19:46:25
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Level 6
(489) points
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Level 2
(44) points
I contacted autel to ask about how to go about purchase a battery when the shipment comes in and also provided him with the autel part number that you gave out. And the gentlemen said they he has never heard anything like that before and autel does NOT sell just the battery. That we have to send in our unit to autel and they will repair. Please help me with how to go about purchasing one of the batteries when they become available. thanks -
Level 1
(8) points
Maybe we should do a class action lawsuit. My maxisys pro is only almost two years old and having this shut down issue where the sreeen blanks out due to the battery. Even while in the process of diagnosing a vehicle. This support makes no sense for a scanner that cost so much, and it almost half the cost of the scanner to replace a darn battery plus the down time of the tool being out of service. We should switch to LAUNCH. -
Level 4
(158) points
Maybe support is full of it. when it concerns the battery shipement. However i often find that most customer service reps are ill informed. again you can blame autel for this as well.I don't wish to have any battery problems in the future so i try to keep my maxisys mini around 50% charge at all times. typically the best way to get the longest lifespan from the battery. Hopefully this disposable scanner theory that autel has will have been rectified by the time i need to think about replacing the battery. -
Level 6
(475) points
http://www.usatoolwarehouse.com/usatoolwarehouse/AUL-12500.htmlthis place say they will have the battery in stock in a few weeks for the 905 miniAUL-12500 Autel 12500
AUL-12500
12' Battery Replacement Reset -
Level 10
(7578) points
Have you had the battery tested. I don't know if what steps down the 12 volt input to4.2 v or whatever to fully charge the 3.5V battery is an integral part of the battery itself or something between the charge port and battery, and that is what might actually be the cause and the failed battery is the consequence. -
Level 1
(6) points
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Level 6
(475) points
i will call the company up on monday and see if they have it in stock yet. -
Level 10
(7578) points
Don't sweat things about the internal battery replacements I would say if it turns out the battery replacements are overpriced and they decide to make you send in your scanner to an authorized repair center to do it and won't sell direct to you and give you clear DIY instructions , then F 'em I believe the logical thing for me would to just get be a trim external battery velcroed to the back of the tablet to get me by unless the defective one inside starts smoking or the voltage regulator dies. Just so Autel knows, there are plenty of economical aftermarket external battery alternatives now becoming available if the direct internal replacement batteries are not priced right ,or made a hassle or mystery to buy and install. Please be fair ,we are technicians ,most of us can follow instructions, use a DVOM to test a voltage regulator and user a solder gun if need be to change a battery. Thanks in advance
http://www.amazon.com/Coosh-20000mAH-Portable-External-Universal/dp/B00QRH3Q8I/ref=sr_1_8?ie=UTF8&qid=1457309537&sr=8-8&keywords=external+12v+battery -
Level 3
(61) points
as i said earlyer it's one piece battery taped to back cover with one pc connector and you done , no tools needed ( i had it out)
in my opion it's a 20 to 30 dollar battery and thats a lot
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