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Communities > Diagnostic & Analysis System > MaxiSys > Question for Support Re Internal Batter...
Question for Support Re Internal Battery Replacement

37721 Views 85 Replies Latest reply: 2017-09-26 19:46:25


  •   Level 10   
    (7578) points
    witsend
    2016-09-17 21:14:04 (Reply to:Dcmccrea)
     Great information, thanks for posting a how to

  •   Level 2   
    (14) points
    oldcrowe

    2016-10-25 03:57:15 (Reply to:witsend)



  •   Level 2   
    (19) points
    The Car Whisperer

    2017-09-21 18:58:42

    An Autel Technical support representative responded very quickly to my request for information regarding the MS908 Battery replacement costs today with the following statement:

     "The deductible for battery replacement is $200.00. For more information please call Autel Tech Support at (631)923-2620. One of our agents would be glad to assist you."

     I wasn't sure what was meant by "deductible for battery replacement" so I replied with "Is $200.00 the total cost (excluding shipping)?"  

    The reply was “You will have to pay shipping costs one way”.


  •   Level 1   
    (3) points
    johngk70

    2017-09-21 22:38:31

     With all of these battery issues within a year or so of the purchase date and the money you have to spend on getting it fixed. I say we start a class action law suite. My battery has been dead for about a year now and support sucks out loud. Also the selling dealers do not care about issues..

  •   Level 3   
    (61) points
    frozen

    2017-09-25 01:00:14 (Reply to:witsend)

       check out my 

    change battery for maxisys 980pro



    https://pro.autel.com/autelsupport/Diagnostic%20System/23854.jhtml?createrId=115482&view=1



  •   Level 3   
    (59) points
    shawng

    2017-09-26 19:46:25 (Reply to:frozen)

     ya, that only works if you can actually get the batteries. I ordered off eBay, and customs in China seized that batteries becasue YOU CAN'T SHIP LiPo BATTERIES VIA AIR!!! 
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